Security, Cookies and Privacy
Koru Baby Ltd’s privacy commitment
Koru Baby Limited recognises that privacy and security is a major concern for people and we are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact us at any time with any privacy questions or concerns, to see the personal information you have given us or to request correction by emailing firstname.lastname@example.org
Information we collect and how we collect it
The information we gather on our site falls into two categories. 1 – Personal information that you supply when you register, make an order or provide your email address for our newsletter, and 2- tracking information collected as you navigate through our site (cookies).
1 – Personal Information
When you register on korubaby.com we ask for information such as your name, e-mail address, postal address, and contact details. We then keep a record of this information.
We keep a record of any purchase/s you make from korubaby.com. This means that we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had.
If you contact korubaby.com by telephone we may record, store and use that call for future training or business purposes. This includes, without limitation, use for the purpose of dispute resolution and/or complaints management.
We will not disclose your personal information to anybody else unless we are requested by the police or a regulatory or government authority with whom we are obliged to share your information under the Data Protection Act 1998.
Updating your personal information
If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by emailing email@example.com
2 – Tracking information we collect (Cookies)
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.
To make full use of korubaby.com and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The korubaby.com website (like most shopping websites) will not work when cookies are blocked.
The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.
For more information about cookies and instructions on how to manage or disable cookies we recommend the following site http://www.allaboutcookies.org
Credit card information
Our payment page is hosted by a leading global payment provider PayPal (www.paypal.com). By using a payment provider, no credit card information is ever sent to Koru Baby Limited so your details are extremely secure. We do not keep any record of your credit card details.
Our email policies
Account related e-mail: We will send you e-mails relating to your account. These include order confirmations, renewal/expiration notices, and credit card problem notifications.
Email newsletters: We will ask for your email address so that we can send you additional marketing information through emails. If you currently receive eNewsletters and no longer wish to receive them, you can follow the ‘unsubscribe’ link located near the bottom of each enewsletter.
How to contact us
Address: Koru Baby Ltd, 25 Summerly Avenue, Reigate, Surrey. RH2 9HE. England.
Phone: 033 0223 3850 – Phone calls may be recorded for training purposes
Registered under the UK Data Protection Act (1998) Registration No: ZA060987